Should I submit duplicate requests for the same mailer?
January 31, 2019No, it’s not necessary to submit a duplicate request and it won’t speed anything up.
Once a request has been processed you will be added to a mailer’s suppression list. Sending the same request over and over again will not change or impact this.
If you notice that you are still getting mail from a mailer 8-12 weeks after submitting a successful request, you can notify us in the app to troubleshoot the issue with the mailer and resend a request:
Simply tap on the request to open its detail card, and then press “NO” to the question “Is this mailer listening?”
