I know my password. Why can’t I login? (Apple Only)February 1, 2019
If you used PaperKarma on an iOS device between 2011-2017, you may still have an older, deprecated version of the app on your device. You will recognize this unsupported app by its unique “postage stamp” app icon.
Our latest, supported app has our “Karma Chameleon“ icon.
Here’s how to rejoin us and renew your subscription:
- Delete the old app!
- Download our new app from the app store.
- Login to the new PaperKarma app with your existing credentials, or create a new account to start from scratch.
- You may purchase a new subscription by tapping on the subscriptions (credit cards) icon and selecting a plan.