Opt-out directory
How to stop mail from Capital One

Opt-out contact information
Contact Capital One directly using any option below. These are Capital One's own opt-out channels.
Allow 8–12 weeks
Print runs are scheduled in advance. Mail already printed may still arrive after you opt out.
Your options
Both paths work — pick what fits your situation.
Contact Capital One yourself
- Cost
- Free
- Best for
- One mailer, one time
- Effort
- Call, email, or visit their site
- Timeline
- 8–12 weeks typical
Let PaperKarma send it
- Cost
- Free — uses 1 of your 4 free requests
- Best for
- This mailer, done in about 2 minutes
- Effort
- Enter your info once — we send it
- Timeline
- Same window; we handle follow-up
Detailed instructions
How to Stop Capital One Junk Mail (For Good!)
If you’re tired of sifting through endless Capital One junk mail, you’re not alone. Many people struggle with the volume of credit card offers and unsolicited marketing materials that clog up their mailboxes. The good news is that there’s a straightforward way to stop Capital One junk mail and regain control of your mailbox. In this blog post, we’ll walk you through the process of opting out of Capital One’s mailing list.
What type of junk mail does Capital One Send?
Capital One is a renowned financial institution offering a wide array of credit cards, loans, and banking services. While some mail from Capital One might contain essential account or transactional information, a significant portion constitutes junk mail. This includes pre-approved credit card offers, unsolicited product advertisements, and various other marketing materials that can clutter your mailbox.
How do I get off the Capital One mailing list?
To opt out of Capital One junk mail, follow any one of these options:
Opt out by phone: Call Capital One’s toll-free number (1-888-817-2970) and follow the prompts to opt out of their marketing mailings.
Send a written request: Prepare a letter containing your name, address, and the statement “I want to opt out of Capital One’s postal marketing mailings and credit offers. Do not sell or rent my personal information.” Send the letter to Capital One, Attn: Privacy Officer, PO Box 30285, Salt Lake City, UT 84130-0287.
Use OptOutPrescreen.com, a service provided by the major credit bureaus and legally mandated by the Fair Credit Reporting Act, to remove your name from pre-approved credit offers. This will not affect your credit score.
How long will it take for the unsubscribe request to take effect?
It may take up to 6-8 weeks for your name to be removed from Capital One’s mailing list after submitting your opt-out request. During this time, you might still receive some promotional materials, but the volume should decrease gradually.
What to do if I still receive junk mail from Capital One?
If you continue to receive junk mail from Capital One after following the steps above, consider these additional actions:
If the mail piece was sent using First Class postage, write “Rejected. Return to Sender” on the envelope and mail it back to Capital One. This will not work for Presorted Standard mail.
Utilize the DMA Choice service: Register with DMAchoice.org, a service provided by the Data & Marketing Association, to remove your name from various mailing lists, including Capital One’s.
Use PaperKarma, a mobile app designed to stop paper junk mail with just a few taps.
How to get Capital One to stop sending me mail for good?
For a hassle-free solution how to stop junk mail like Capital One, consider using PaperKarma. Our mobile app allows you to quickly and easily unsubscribe from various mailing lists and individual mailers by simply snapping a photo of the unwanted mail. Once you’ve submitted your request, we’ll handle the rest, ensuring that your mailbox remains free from clutter.
In conclusion, stopping Capital One junk mail is easy when you follow the steps outlined in this post. Say goodbye to unwanted mail for good, and enjoy a clutter-free mailbox with peace of mind!
Frequently asked questions
How long until Capital One stops mailing me?
Most households see mail from Capital One taper off within 8–12 weeks of a confirmed opt-out. Print runs are often scheduled weeks ahead, so mail already printed may still arrive.
Can PaperKarma stop Capital One and other senders too?
Yes — that's the difference. Download the free PaperKarma app and snap a photo of any unwanted mail: Capital One, other political mail, catalogs, credit offers, or charities. We submit the opt-out request for each one. Unlimited mailers, one app. Download free →
Is opting out of Capital One free?
Contacting Capital One directly using the options on this page is free. PaperKarma offers a subscription that covers unlimited opt-out requests across all your mailers.
Stop junk mail from Capital One and everyone else.
Download the PaperKarma app free. Snap photos of unwanted mail — Capital One, catalogs, credit offers, charities, and more. We contact senders for you.
