Opt-out directory
How to stop mail from Cricket Wireless
Opt-out contact information
Contact Cricket Wireless directly using any option below. These are Cricket Wireless's own opt-out channels.
Allow 8–12 weeks
Print runs are scheduled in advance. Mail already printed may still arrive after you opt out.
Free DownloadStop Cricket Wireless and all your junk mail
Download free. Snap a photo of any unwanted mail: Cricket Wireless, catalogs, charities, credit offers. We contact senders for you. Unlimited mailers.
1,168+ PaperKarma users stopped this mailer
90-Day Money-Back Guarantee
Your options
Both paths work. Pick what fits your situation.
Contact Cricket Wireless yourself
- Cost
- Free
- Best for
- One mailer, one time
- Effort
- visit their site, Call, or email
- Timeline
- 8–12 weeks typical
Let PaperKarma send it
- Cost
- Use 1 of 4 FREE opt-outs.
- Best for
- ALL junk mail in your mailbox now
- Effort
- Enter your info once. Reuse easily.
- Timeline
- Same as DIY; we handle follow-up
Subscription details at Pricing
Current opt-out methods for Cricket Wireless mail
-
Customer Choices and Controls (postal mail) form
Go to Cricket's Customer Choices and Controls - Postal Mail page. Enter your Cricket phone number and mailing address, complete the human check, and submit Unsubscribe. The page confirms when you have opted out of postal mail.
-
Email request
Use the Email option on this page. Ask Cricket to limit postal marketing solicitations to your address.
If sending your opt-out request by email, use this helpful template for Cricket Wireless:
Hello, I'm writing to request that Cricket Wireless permanently remove my address from all direct mail lists, including your internal house list and any rented or third-party lists used to source your mailings. The name and address to remove as they appear on a recently delivered unwanted mailer: [NAME] [ADDRESS] [CITY ST ZIP] A few notes for your direct mail team: • I have never subscribed to marketing communications from Cricket Wireless. • Since I haven't opted in with you directly, the source is most likely a rented or co-op list. Please also flag this address with your list partners so it's suppressed at the source. Please confirm in writing once the suppression is complete. I've attached an image of the mailer for reference. Thank you, [NAME]
Replace the bracketed fields ([NAME], [ADDRESS], [CITY ST ZIP]) before sending. Attach a photo of the mailer if you have one, and keep the reply for your records.
-
PaperKarma app
Photograph the Cricket Wireless mailer. PaperKarma files the opt-out for you.
Once you opt out of this sender, you can opt out of 100,000+ other mailers in the same app.
-
Phone
Call Cricket support at +1-800-274-2538 (800-CRICKET). Ask them to remove your address from postal marketing.
A phone request can take 5 to 10 minutes or longer, depending on the phone tree, hold time, and whether they offer a callback.
What to Expect After Opting Out
Allow 8 to 12 weeks. Cricket says you will still receive billing statements, legal notices, product updates, and some promotional mailings after a postal limit. Mail already printed can still arrive.
Why Do You Receive Cricket Wireless Mail?
Cricket Wireless is AT&T’s Atlanta-based prepaid phone brand, sold online and through thousands of authorized retailers. Its privacy notice treats postal marketing as a separate channel from billing and legal correspondence, which is why opting out of promos does not silence every envelope from Cricket.
You get solicitations after activating service, adding a line, or landing on a wireless marketing list. The dedicated postal form exists because Cricket acknowledges that some promotional mail continues even after you limit solicitations.
How to Prevent General Junk Mail Proactively
DMAchoice lets you cut catalog and charity solicitations from many senders at once through the ANA’s mail preference service.
NOTE: DMAchoice will not stop mail from Cricket Wireless as it is not an active member of the ANA.
OptOutPrescreen is the official Consumer Credit Reporting Industry site for opting out of prescreened credit and insurance offers for five years or permanently.
NOTE: OptOutPrescreen will not opt you out of Cricket Wireless mail. It only covers prescreened credit card and insurance offers.
PaperKarma handles one mailer at a time from your phone and can reach senders DMAchoice does not cover.
Your Data Privacy Rights (CCPA & Beyond)
Cricket’s privacy notice lists privacypolicy@ and a postal address in Atlanta for privacy questions, including telemarketing limits. Use those channels for rights beyond postal marketing. Do not print the gated inbox in this section; use the Email option on this page for opt-out requests.
Frequently asked questions
How long until the mail stops?
Plan on 8 to 12 weeks. Cricket may still send some promotional mail after a postal limit.
How do I stop mail for a previous resident?
Use the postal form or phone with the name and address on the mailer.
Will the mail stop if I move?
Submit the postal form again with your new address and active Cricket number if mail follows you.
Stop junk mail from Cricket Wireless and everyone else.
Download the PaperKarma app free. Snap photos of unwanted mail: Cricket Wireless, catalogs, credit offers, charities, and more. We contact senders for you.
