Opt-out directory
How to stop mail from DoorDash
Opt-out contact information
Contact DoorDash directly using any option below. These are DoorDash's own opt-out channels.
Allow 8–12 weeks
Print runs are scheduled in advance. Mail already printed may still arrive after you opt out.
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Your options
Both paths work. Pick what fits your situation.
Contact DoorDash yourself
- Cost
- Free
- Best for
- One mailer, one time
- Effort
- visit their site, Call, or email
- Timeline
- 8–12 weeks typical
Let PaperKarma send it
- Cost
- Use 1 of 4 FREE opt-outs.
- Best for
- ALL junk mail in your mailbox now
- Effort
- Enter your info once. Reuse easily.
- Timeline
- Same as DIY; we handle follow-up
Subscription details at Pricing
Current opt-out methods for DoorDash mail
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Email request
Use the Email option on this page and ask DoorDash to stop promotional postal mail. Include the full name and mailing address you want removed. Copy the template below, fill the bracketed fields, and attach a photo of the mailer if you have one.
If sending your opt-out request by email, use this helpful template for DoorDash:
Hello, I'm writing to request that DoorDash permanently remove my address from all direct mail lists, including your internal house list and any rented or third-party lists used to source your mailings. The name and address to remove as they appear on a recently delivered unwanted mailer: [NAME] [ADDRESS] [CITY ST ZIP] A few notes for your direct mail team: • I have never subscribed to marketing communications from DoorDash. • Since I haven't opted in with you directly, the source is most likely a rented or co-op list. Please also flag this address with your list partners so it's suppressed at the source. Please confirm in writing once the suppression is complete. I've attached an image of the mailer for reference. Thank you, [NAME]
Replace the bracketed fields ([NAME], [ADDRESS], [CITY ST ZIP]) before sending. Attach a photo of the mailer if you have one, and keep the reply for your records.
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PaperKarma app
Photograph the DoorDash mailer. PaperKarma files the opt-out for you.
Once you opt out of this sender, you can opt out of 100,000+ other mailers in the same app.
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Phone
Call DoorDash at +1-855-973-1040. Ask them to stop promotional postal mail for the name and address on the mailer.
A phone request can take 5 to 10 minutes or longer, depending on the phone tree, hold time, and whether they offer a callback.
What to Expect After Opting Out
- Allow 8 to 12 weeks. Print runs are scheduled in advance. An offer already labeled can still arrive.
- Orders are separate. Stopping promotional mail does not stop a receipt on an order you already placed.
- A later list add-back can start it again. A later order can put the address back on a file.
Why Do You Receive DoorDash Mail?
DoorDash, Inc. runs a delivery marketplace from San Francisco. Tony Xu, Andy Fang, Stanley Tang, and Evan Moore started it in Palo Alto in 2013 as a campus food run. DashPass is the paid subscription. They also mail grocery and restaurant partner offers to people who ordered once and then stopped. A DashPass trial or one grocery order can keep the address on the file. The leftover mail is a promo or partner offer, not an order receipt.
You get that mail if you ordered, joined DashPass, used the app, or landed on a list they use or buy. The leftover offer is often a restaurant you already left. Occupant, Postal Customer, or Current Resident addressing is saturation on a different file.
How to Prevent General Junk Mail Proactively
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DMAchoice
DMAchoice is the Association of National Advertisers' mail preference service. An $8 registration asks about 1,100 participating national companies to suppress your address from prospect promotional mail for 10 years. It does not cover local mailers, charity appeals, companies you already buy from, or occupant / current-resident saturation mail. Allow 90 days or longer.
NOTE: DMAchoice will not stop mail from DoorDash as it is not an active member of the ANA.
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OptOutPrescreen
OptOutPrescreen is the official Consumer Credit Reporting Industry site. It lets you opt out of firm offers of credit and insurance for 5 years or permanently.
NOTE: OptOutPrescreen will not opt you out of DoorDash mail. It only covers prescreened credit card and insurance offers.
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PaperKarma
For local and regional mailers, coupon packs, charity donation requests, and the large share of junk mail that DMAchoice does not cover, the PaperKarma app has the largest U.S. registry, with over 100,000 mailers on file.
Your Data Privacy Rights (CCPA & Beyond)
A promotional opt-out stops DoorDash marketing mail. It does not always stop the underlying address from being shared. If you live in a state with an active consumer privacy law (California’s CCPA and several others), you can request access to or deletion of your personal information, and you can opt out of sale, share, or targeted advertising.
Call +1-855-973-1040 and ask for a deletion or do-not-share request, and to opt out of promotional mail.
Frequently asked questions
How long until DoorDash mail stops?
Allow 8 to 12 weeks. Print runs are scheduled in advance. If an offer arrives during that window, it was likely already printed and labeled before your request was processed.
How do I stop DoorDash mail for a previous resident?
Call DoorDash at +1-855-973-1040 and include that person’s name and this address, or use the PaperKarma app to scan the mailer, mark the recipient as a previous resident, and submit the opt-out. Do not mark the person as deceased unless they are deceased.
Will DoorDash mail stop if I move?
Not automatically. Marketing lists are tied to a specific name and address. A USPS forward can send a few more packets to the new address. Call again for the new address, or use the PaperKarma app there.
Stop junk mail from DoorDash and everyone else.
Download the PaperKarma app free. Snap photos of unwanted mail: DoorDash, catalogs, credit offers, charities, and more. We contact senders for you.
