Opt-out directory
How to stop mail from DSW

Opt-out contact information
Contact DSW directly using any option below. These are DSW's own opt-out channels.
Allow 8–12 weeks
Print runs are scheduled in advance. Mail already printed may still arrive after you opt out.
Your options
Both paths work. Pick what fits your situation.
Contact DSW yourself
- Cost
- Free
- Best for
- One mailer, one time
- Effort
- visit their site, Call, or email
- Timeline
- 8–12 weeks typical
Let PaperKarma send it
- Cost
- Use 1 of 4 FREE opt-outs.
- Best for
- ALL junk mail in your mailbox now
- Effort
- Enter your info once. Reuse easily.
- Timeline
- Same as DIY; we handle follow-up
Subscription details at Pricing
Current opt-out methods for DSW mail
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Email request
Use the Email option on this page and ask DSW to stop promotional postal mail. Include the full name and mailing address you want removed. Copy the template below, fill the bracketed fields, and attach a photo of the mailer if you have one.
If sending your opt-out request by email, use this helpful template for DSW:
Hello, I'm writing to request that DSW permanently remove my address from all direct mail lists, including your internal house list and any rented or third-party lists used to source your mailings. The name and address to remove as they appear on a recently delivered unwanted mailer: [NAME] [ADDRESS] [CITY ST ZIP] A few notes for your direct mail team: • I have never subscribed to marketing communications from DSW. • This address is registered with the National Do Not Mail list (DMAchoice), so standard list hygiene should already be suppressing it. • Since I haven't opted in with you directly, the source is most likely a rented or co-op list. Please also flag this address with your list partners so it's suppressed at the source. Please confirm in writing once the suppression is complete. I've attached an image of the mailer for reference. Thank you, [NAME]
Replace the bracketed fields ([NAME], [ADDRESS], [CITY ST ZIP]) before sending. Attach a photo of the mailer if you have one, and keep the reply for your records.
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PaperKarma app
Photograph the DSW mailer. PaperKarma files the opt-out for you.
Once you opt out of this sender, you can opt out of 100,000+ other mailers in the same app.
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Phone
Call DSW at +1-866-379-7463. Ask them to stop promotional postal mail for the name and address on the mailer.
A phone request can take 5 to 10 minutes or longer, depending on the phone tree, hold time, and whether they offer a callback.
What to Expect After Opting Out
- Allow 8 to 12 weeks. Print runs are scheduled in advance. A catalog already labeled can still arrive.
- Orders are separate. Stopping promotional mail does not stop a shipment or return.
- A later list add-back can start it again. A later purchase can put the address back on a file.
Why Do You Receive DSW Mail?
DSW is Designer Shoe Warehouse, a Designer Brands store. The first warehouse opened in 1991 in Columbus, Ohio. DSW Shoe Warehouse, Inc. sits at 810 DSW Drive, Columbus, OH 43219. The leftover mail is a catalog or other promotional mail, not an order you already placed.
After a purchase, an account, or a VIP signup they send promotional messages, and they may share name and mailing address with affiliates and partners. You get this mail if you shopped, joined VIP, or landed on a list they mail. Past buyers stay on after the pair is already in the closet. You do not need an order. Use the name and address exactly as printed on the mailer.
How to Prevent General Junk Mail Proactively
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DMAchoice
DMAchoice is the Association of National Advertisers' mail preference service. An $8 registration asks about 1,100 participating national companies to suppress your address from prospect promotional mail for 10 years. It does not cover local mailers, charity appeals, companies you already buy from, or occupant / current-resident saturation mail. Allow 90 days or longer.
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OptOutPrescreen
OptOutPrescreen is the official Consumer Credit Reporting Industry site. It lets you opt out of firm offers of credit and insurance for 5 years or permanently.
NOTE: OptOutPrescreen will not opt you out of DSW mail. It only covers prescreened credit card and insurance offers.
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PaperKarma
For local and regional mailers, coupon packs, charity donation requests, and the large share of junk mail that DMAchoice does not cover, the PaperKarma app has the largest U.S. registry, with over 100,000 mailers on file.
Your Data Privacy Rights (CCPA & Beyond)
A promotional opt-out stops DSW marketing mail. It does not always stop the underlying address from being shared. If you live in a state with an active consumer privacy law (California’s CCPA and several others), you can request access to or deletion of your personal information, and you can opt out of sale, share, or targeted advertising.
Call +1-866-379-7463 and ask for a deletion or do-not-share request, and to opt out of promotional mail.
Frequently asked questions
How long until DSW mail stops?
Allow 8 to 12 weeks. Print runs are scheduled in advance. If a catalog arrives during that window, it was likely already printed and labeled before your request was processed.
How do I stop DSW mail for a previous resident?
Call DSW at +1-866-379-7463 and include that person’s name and this address, or use the PaperKarma app to scan the mailer, mark the recipient as a previous resident, and submit the opt-out. Do not mark the person as deceased unless they are deceased.
Will DSW mail stop if I move?
Not automatically. Marketing lists are tied to a specific name and address. A USPS forward can send a few more packets to the new address. Call again for the new address, or use the PaperKarma app there.
Stop junk mail from DSW and everyone else.
Download the PaperKarma app free. Snap photos of unwanted mail: DSW, catalogs, credit offers, charities, and more. We contact senders for you.
