Opt-out directory
How to stop mail from KiwiCo
Opt-out contact information
Contact KiwiCo directly using any option below. These are KiwiCo's own opt-out channels.
A quick human check keeps this address away from spam bots.
They have your address.
Keep your email to yourself.
Let PaperKarma send the opt-out via private relay instead.
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Allow 8–12 weeks
Print runs are scheduled in advance. Mail already printed may still arrive after you opt out.
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Your options
Both paths work. Pick what fits your situation.
Private Relay
The mailer sees your email.
Your email stays private.
We send from a private opt-out address. Never yours.
Write and send the email, call, or use their website.
Enter the address you want removed. We send the opt-out request.
Find their contact details and repeat.
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Use the DIY instructions
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Current opt-out methods for KiwiCo mail
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Email
Use the Email option on this page. Ask KiwiCo to remove your name and mailing address from catalog and promotional mail. Include the address exactly as it appears on the mailer.
If sending your opt-out request by email, use this helpful template for KiwiCo:
Hello, I'm writing to request that KiwiCo permanently remove my address from all direct mail lists, including your internal house list and any rented or third-party lists used to source your mailings. The name and address to remove as they appear on a recently delivered unwanted mailer: [NAME] [ADDRESS] [CITY ST ZIP] A few notes for your direct mail team: • I have never subscribed to marketing communications from KiwiCo. • Since I haven't opted in with you directly, the source is most likely a rented or co-op list. Please also flag this address with your list partners so it's suppressed at the source. Please confirm in writing once the suppression is complete. I've attached an image of the mailer for reference. Thank you, [NAME]
Replace the bracketed fields ([NAME], [ADDRESS], [CITY ST ZIP]) before sending. Attach a photo of the mailer if you have one, and keep the reply for your records.
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PaperKarma app
Photograph the KiwiCo mailer in the app and submit the opt-out. Once you opt out of this sender, you can opt out of 100,000+ other mailers in the same app.
What to Expect After Opting Out
Allow 8 to 12 weeks for promotional mail to slow down. KiwiCo may still send subscription renewal notices, crate shipment updates, and gift-order confirmations for active accounts.
Starting a new subscription or requesting a print catalog can add you back to marketing lists.
Why Do You Receive KiwiCo Mail?
KiwiCo, Inc. sells subscription STEM and craft crates for kids and teens, from Panda Crate through Eureka Crate, through kiwico.com. Families often discover the brand through school-adjacent word of mouth and gift seasons rather than big-box retail.
You get postcards and catalogs after you subscribed, gifted a crate, or matched a family-oriented prospect file. Sister product lines share the KiwiCo house file even when the mail names a specific crate brand.
How to Prevent General Junk Mail Proactively
DMAchoice — DMAchoice is the Association of National Advertisers’ mail preference service. An $8 registration asks participating national companies to suppress your address from prospect promotional mail.
NOTE: DMAchoice will not stop mail from KiwiCo as it is not an active member of the ANA.
OptOutPrescreen — OptOutPrescreen is the official Consumer Credit Reporting Industry site. It lets you opt out of firm offers of credit and insurance for five years or permanently.
NOTE: OptOutPrescreen will not opt you out of KiwiCo mail. It only covers prescreened credit card and insurance offers.
PaperKarma — For local mailers, subscription promos, and senders DMAchoice does not cover, the PaperKarma app contacts opt-out departments from a photo of the mailer label.
Your Data Privacy Rights (CCPA & Beyond)
KiwiCo’s privacy policy on kiwico.com/privacy describes how the company treats personal data for site visitors and subscribers. Use that policy and the Email option on this page for privacy questions. Opting out of promotional mail is separate from closing a subscription account or exercising deletion rights under state privacy laws.
Frequently asked questions
How long until the mail stops?
Allow 8 to 12 weeks. Mail already printed or queued may still arrive after you opt out.
How do I stop mail for a previous resident?
Use the **Email** option on this page or use PaperKarma on mail that still arrives there, with the previous resident's name and your address.
Will the mail stop if I move?
Not automatically. Submit a fresh email opt-out with your new address, or use PaperKarma on mail that arrives at the new location.
Stop junk mail from KiwiCo and everyone else.
Download the PaperKarma app free. Snap photos of unwanted mail: KiwiCo, catalogs, credit offers, charities, and more. We contact senders for you.
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Step 1 of 3 · KiwiCo
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Match the details printed on the piece.
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