Opt-out directory
How to stop mail from Travelers Insurance
Opt-out contact information
Contact Travelers Insurance directly using any option below. These are Travelers Insurance's own opt-out channels.
Allow 8–12 weeks
Print runs are scheduled in advance. Mail already printed may still arrive after you opt out.
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Your options
Both paths work. Pick what fits your situation.
Contact Travelers Insurance yourself
- Cost
- Free
- Best for
- One mailer, one time
- Effort
- visit their site, Call, or email
- Timeline
- 8–12 weeks typical
Let PaperKarma send it
- Cost
- Use 1 of 4 FREE opt-outs.
- Best for
- ALL junk mail in your mailbox now
- Effort
- Enter your info once. Reuse easily.
- Timeline
- Same as DIY; we handle follow-up
Subscription details at Pricing
Current opt-out methods for Travelers Insurance mail
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Email request
Use the Email option on this page and ask Travelers Insurance to stop promotional postal mail. Include the full name and mailing address you want removed. Copy the template below, fill the bracketed fields, and attach a photo of the mailer if you have one.
If sending your opt-out request by email, use this helpful template for Travelers Insurance:
Hello, I'm writing to request that Travelers Insurance permanently remove my address from all direct mail lists, including your internal house list and any rented or third-party lists used to source your mailings. The name and address to remove as they appear on a recently delivered unwanted mailer: [NAME] [ADDRESS] [CITY ST ZIP] A few notes for your direct mail team: • I have never subscribed to marketing communications from Travelers Insurance. • This address is registered with the National Do Not Mail list (DMAchoice), so standard list hygiene should already be suppressing it. • Since I haven't opted in with you directly, the source is most likely a rented or co-op list. Please also flag this address with your list partners so it's suppressed at the source. Please confirm in writing once the suppression is complete. I've attached an image of the mailer for reference. Thank you, [NAME]
Replace the bracketed fields ([NAME], [ADDRESS], [CITY ST ZIP]) before sending. Attach a photo of the mailer if you have one, and keep the reply for your records.
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Contact form
Go to Travelers' Email Us page. Choose Give Compliment or Share a Concern, or Other. Put the full name and street address as printed on the mailer and ask to stop postal marketing.
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PaperKarma app
Photograph the Travelers Insurance offer. PaperKarma files the opt-out for you.
Once you opt out of this sender, you can opt out of 100,000+ other mailers in the same app.
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Phone
Call Travelers Insurance at +1-866-678-0492. Ask them to stop postal marketing for the name and address on the mailer. If you have more than one Travelers policy, say so.
A phone request can take 5 to 10 minutes or longer, depending on the phone tree, hold time, and whether they offer a callback.
What to Expect After Opting Out
- Allow 8 to 12 weeks. Print runs are scheduled in advance. An offer already labeled can still arrive.
- Policies and claims are separate. Stopping promotional mail does not stop a policy, bill, ID card, or claim letter.
- Prescreened offers are a different list. Firm offers of credit or insurance also run through OptOutPrescreen.
Why Do You Receive Travelers Insurance Mail?
The Travelers Companies, Inc. is a property-casualty insurer and the only property-casualty name in the Dow Jones Industrial Average. James G. Batterson founded Travelers in Hartford on April 1, 1864, after a two-cent accident quote for a four-block walk home. St. Paul Fire and Marine began in Minnesota in the 1850s. The two firms merged on April 1, 2004, and took the Travelers Companies name in February 2007. More than 30,000 employees and 15,000 independent agents work in the United States, Canada, and the United Kingdom. They sell auto, home, renters, and business cover. The leftover mail is an offer, not a policy or a claim.
You get that mail if you asked for a quote, hold a policy, or landed on a list they use. The leftover offer is often a policy you already declined or already have.
How to Prevent General Junk Mail Proactively
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DMAchoice
DMAchoice is the Association of National Advertisers' mail preference service. An $8 registration asks about 1,100 participating national companies to suppress your address from prospect promotional mail for 10 years. It does not cover local mailers, charity appeals, companies you already buy from, or occupant / current-resident saturation mail. Allow 90 days or longer.
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OptOutPrescreen
OptOutPrescreen is the official Consumer Credit Reporting Industry site. It lets you opt out of firm offers of credit and insurance for 5 years or permanently.
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PaperKarma
For local and regional mailers, coupon packs, charity donation requests, and the large share of junk mail that DMAchoice does not cover, the PaperKarma app has the largest U.S. registry, with over 100,000 mailers on file.
Your Data Privacy Rights (CCPA & Beyond)
A promotional opt-out stops Travelers Insurance marketing mail. It does not always stop the underlying address from being shared. If you live in a state with an active consumer privacy law (California’s CCPA and several others), you can request access to or deletion of your personal information, and you can opt out of sale, share, or targeted advertising.
Go to the Privacy & Security page, or call +1-866-678-0492, and ask for a deletion or do-not-share request, and to opt out of postal marketing.
Frequently asked questions
How long until Travelers Insurance mail stops?
Allow 8 to 12 weeks. Print runs are scheduled in advance. If an offer arrives during that window, it was likely already printed and labeled before your request was processed. Policy, billing, and claim mail can still arrive. Prescreened credit and insurance offers also run through OptOutPrescreen.
How do I stop Travelers Insurance mail for a previous resident?
Call Travelers Insurance at +1-866-678-0492 and include that person’s name and this address, or use the PaperKarma app to scan the mailer, mark the recipient as a previous resident, and submit the opt-out. Do not mark the person as deceased unless they are deceased.
Will Travelers Insurance mail stop if I move?
Not automatically. Marketing lists are tied to a specific name and address. A USPS forward can send a few more packets to the new address. Call again for the new address, or use the PaperKarma app there.
Stop junk mail from Travelers Insurance and everyone else.
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