Opt-out directory
How to stop mail from Kaiser Permanente
Opt-out contact information
Contact Kaiser Permanente directly using any option below. These are Kaiser Permanente's own opt-out channels.
Phone
+1-800-556-7677Kaiser Permanente, kp.org Privacy 4460 Hacienda Drive, Building A, Third Floor Pleasanton, CA 94588
Allow 8–12 weeks
Print runs are scheduled in advance. Mail already printed may still arrive after you opt out.
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Your options
Both paths work. Pick what fits your situation.
Contact Kaiser Permanente yourself
- Cost
- Free
- Best for
- One mailer, one time
- Effort
- visit their site, Call, or mail a letter
- Timeline
- 8–12 weeks typical
PaperKarma app
- Cost
- Use 1 of 4 FREE opt-outs.
- Best for
- ALL junk mail in your mailbox now
- Effort
- Enter your info once. Reuse easily.
- Timeline
- Same as DIY; we handle follow-up
Subscription details at Pricing
Current opt-out methods for Kaiser Permanente mail
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Contact form
Go to Kaiser Permanente's Contact the Web Manager page. They say fill out that form for site and app help, and that you get a response in 2 to 3 business days. Ask them to stop promotional mail. This is a general help form, not a dedicated mail-preference page.
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PaperKarma app
Photograph the Kaiser Permanente mailer. PaperKarma files the opt-out for you.
Once you opt out of this sender, you can opt out of 100,000+ other mailers in the same app.
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Phone
Call Kaiser Permanente at +1-800-556-7677. Ask them to stop promotional mail.
A phone request can take 5 to 10 minutes or longer, depending on the phone tree, hold time, and whether they offer a callback.
What to Expect After Opting Out
- Allow 8 to 12 weeks. Print runs are scheduled in advance. Mail already printed can still arrive.
- Care mail is separate. Stopping promotional plan mail does not stop bills, visit reminders, or other care mail if you are a member.
Why Do You Receive Kaiser Permanente Mail?
Kaiser Permanente is the 1945 prepaid health-plan house. The model grew out of the Great Depression and World War II shipyards. Sidney R. Garfield and Henry J. Kaiser opened the plan to the public on July 21, 1945. They still frame it as integrated care for members. Contact the Web Manager is a site-and-app help form, not a dedicated junk-mail page, and they say you get a response in 2 to 3 business days.
You get promotional mail about plans and programs if you are a member, or if Kaiser is trying to win you as a member. Open enrollment arrived, and the packets kept coming after you already had care. Plan bills, visit reminders, and other care mail still come if you are a member.
How to Prevent General Junk Mail Proactively
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DMAchoice
DMAchoice is the Association of National Advertisers' mail preference service. An $8 registration asks about 1,100 participating national companies to suppress your address from prospect promotional mail for 10 years. It does not cover local mailers, charity appeals, companies you already buy from, or occupant / current-resident saturation mail. Allow 90 days or longer.
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OptOutPrescreen
OptOutPrescreen is the official Consumer Credit Reporting Industry site. It lets you opt out of firm offers of credit and insurance for 5 years or permanently.
NOTE: OptOutPrescreen will not opt you out of Kaiser Permanente mail. It only covers prescreened credit card and insurance offers.
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PaperKarma
For local and regional mailers, coupon packs, charity donation requests, and the large share of junk mail that DMAchoice does not cover, the PaperKarma app has the largest U.S. registry, with over 100,000 mailers on file.
Your Data Privacy Rights (CCPA & Beyond)
A promotional opt-out stops Kaiser Permanente marketing mail. It does not always stop the underlying address from being shared. If you live in a state with an active consumer privacy law (California’s CCPA and several others), you can request access to or deletion of your personal information, and you can opt out of sale, share, or targeted advertising.
Go to the Contact the Web Manager page, or call +1-800-556-7677, and ask for a deletion or do-not-share request, and to opt out of promotional mail.
Frequently asked questions
How long until Kaiser Permanente mail stops?
Allow 8 to 12 weeks. Print runs are scheduled in advance. Care mail can still arrive if you are a member.
How do I stop Kaiser Permanente mail for a previous resident?
Go to the Contact the Web Manager page and include that person’s name and this address, or call +1-800-556-7677, or use the PaperKarma app to scan the mailer, mark the recipient as a previous resident, and submit the opt-out. Do not mark the person as deceased unless they are deceased.
Will Kaiser Permanente mail stop if I move?
Not automatically. Marketing lists are tied to a specific name and address. Submit a new Contact the Web Manager request for the new address, or use the PaperKarma app there.
Stop junk mail from Kaiser Permanente and everyone else.
Download the PaperKarma app free. Snap photos of unwanted mail: Kaiser Permanente, catalogs, credit offers, charities, and more. We contact senders for you.
