Opt-out directory
How to stop mail from On Inc.
Opt-out contact information
Contact On Inc. directly using any option below. These are On Inc.'s own opt-out channels.
Phone
+4-144-225-1577Allow 8–12 weeks
Print runs are scheduled in advance. Mail already printed may still arrive after you opt out.
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Your options
Both paths work. Pick what fits your situation.
Contact On Inc. yourself
- Cost
- Free
- Best for
- One mailer, one time
- Effort
- visit their site or Call
- Timeline
- 8–12 weeks typical
PaperKarma app
- Cost
- Use 1 of 4 FREE opt-outs.
- Best for
- ALL junk mail in your mailbox now
- Effort
- Enter your info once. Reuse easily.
- Timeline
- Same as DIY; we handle follow-up
Subscription details at Pricing
Current opt-out methods for On Inc. mail
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PaperKarma app
Photograph the On Inc. catalog. PaperKarma files the opt-out for you.
Once you opt out of this sender, you can opt out of 100,000+ other mailers in the same app.
What to Expect After Opting Out
- Allow 8 to 12 weeks. Print runs are scheduled in advance. A catalog already labeled can still arrive.
- Orders are separate. Stopping catalogs does not stop a shipment, return, or warranty claim.
- A later list add-back can start it again. A later order or Member signup can put the address back on a file.
Why Do You Receive On Inc. Mail?
On is a Swiss running-shoe and apparel brand. Retired athlete Olivier Bernhard wanted a new running feel and glued pieces of garden hose to a prototype sole. Caspar Coppetti and David Allemann joined in 2010. The first revamped prototypes won the ISPO BrandNew Award in March 2010. Design and engineering still sit in Zurich at the On Lab. They now sell to athletes in more than 50 countries. For people in the United States they may send marketing by direct mail and may share or exchange names with other marketers. The leftover mail is a catalog, not a shipment you already placed.
You get that mail if you bought shoes, joined the Member program, or landed on a list they mail. The leftover catalog is often a pair you already wore on a race.
How to Prevent General Junk Mail Proactively
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DMAchoice
DMAchoice is the Association of National Advertisers' mail preference service. An $8 registration asks about 1,100 participating national companies to suppress your address from prospect promotional mail for 10 years. It does not cover local mailers, charity appeals, companies you already buy from, or occupant / current-resident saturation mail. Allow 90 days or longer.
NOTE: DMAchoice will not stop mail from On Inc. as it is not an active member of the ANA.
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OptOutPrescreen
OptOutPrescreen is the official Consumer Credit Reporting Industry site. It lets you opt out of firm offers of credit and insurance for 5 years or permanently.
NOTE: OptOutPrescreen will not opt you out of On Inc. mail. It only covers prescreened credit card and insurance offers.
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PaperKarma
For local and regional mailers, coupon packs, charity donation requests, and the large share of junk mail that DMAchoice does not cover, the PaperKarma app has the largest U.S. registry, with over 100,000 mailers on file.
Your Data Privacy Rights (CCPA & Beyond)
A promotional opt-out stops On Inc. marketing mail. It does not always stop the underlying address from being shared. If you live in a state with an active consumer privacy law (California’s CCPA and several others), you can request access to or deletion of your personal information, and you can opt out of sale, share, or targeted advertising.
Go to the Help and Support page, or use the Email option on this page, and ask for a deletion or do-not-share request, and to opt out of catalogs and other promotional mail.
Frequently asked questions
How long until On Inc. mail stops?
Allow 8 to 12 weeks. Print runs are scheduled in advance. If a catalog arrives during that window, it was likely already printed and labeled before your request was processed.
How do I stop On Inc. mail for a previous resident?
Use the PaperKarma app to scan the mailer, mark the recipient as a previous resident, and submit the opt-out. Do not mark the person as deceased unless they are deceased.
Will On Inc. mail stop if I move?
Not automatically. Marketing lists are tied to a specific name and address. A USPS forward can send a few more packets to the new address. Call again for the new address, or use the PaperKarma app there.
Stop junk mail from On Inc. and everyone else.
Download the PaperKarma app free. Snap photos of unwanted mail: On Inc., catalogs, credit offers, charities, and more. We contact senders for you.
