Opt-out directory
How to stop mail from Toms
Opt-out contact information
Contact Toms directly using any option below. These are Toms's own opt-out channels.
Allow 8–12 weeks
Print runs are scheduled in advance. Mail already printed may still arrive after you opt out.
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Your options
Both paths work. Pick what fits your situation.
Contact Toms yourself
- Cost
- Free
- Best for
- One mailer, one time
- Effort
- visit their site, Call, or email
- Timeline
- 8–12 weeks typical
Let PaperKarma send it
- Cost
- Use 1 of 4 FREE opt-outs.
- Best for
- ALL junk mail in your mailbox now
- Effort
- Enter your info once. Reuse easily.
- Timeline
- Same as DIY; we handle follow-up
Subscription details at Pricing
Current opt-out methods for Toms mail
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Email request
Use the Email option on this page for a written opt-out. Put Unsubscribe or Opt Out in the subject line, as Toms describes in its privacy policy. You can also use the unsubscribe link in a promotional message from them.
If sending your opt-out request by email, use this helpful template for Toms:
Hello, I'm writing to request that Toms permanently remove my address from all direct mail lists, including your internal house list and any rented or third-party lists used to source your mailings. The name and address to remove as they appear on a recently delivered unwanted mailer: [NAME] [ADDRESS] [CITY ST ZIP] A few notes for your direct mail team: • I have never subscribed to marketing communications from Toms. • Since I haven't opted in with you directly, the source is most likely a rented or co-op list. Please also flag this address with your list partners so it's suppressed at the source. Please confirm in writing once the suppression is complete. I've attached an image of the mailer for reference. Thank you, [NAME]
Replace the bracketed fields ([NAME], [ADDRESS], [CITY ST ZIP]) before sending. Attach a photo of the mailer if you have one, and keep the reply for your records.
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PaperKarma app
Photograph the mailer. Once you opt out of this sender, you can opt out of 100,000+ other mailers in the same app.
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Phone
Call +1-310-566-3170. A phone request can take 5 to 10 minutes or longer, depending on the phone tree, hold time, and whether they offer a callback.
What to Expect After Opting Out
Plan on 8 to 12 weeks before promotional mail and email slow down. Toms may still send order confirmations, shipping updates, and other account-related messages. A new purchase or signup can put you back on marketing lists.
Why Do You Receive Toms Mail?
Toms sells shoes and lifestyle products online and in stores, and became widely known for one-for-one giving tied to purchases. If you bought from them, signed up on the site, or joined a promotion, your name can land on their marketing list for catalogs and email.
They may also share information with third parties under their privacy policy unless you opt out of that sharing separately.
How to Prevent General Junk Mail Proactively
DMAchoice lets you register with the Data & Marketing Association to cut unsolicited commercial mail from many senders.
NOTE: *DMAchoice will not stop mail from Toms as it is not an active member of the ANA.
OptOutPrescreen is the official Consumer Credit Reporting Industry site for prescreened credit and insurance offers.
NOTE: *OptOutPrescreen will not opt you out of Toms mail. It only covers prescreened credit card and insurance offers.
PaperKarma photographs mailers and submits opt-out requests for you across many senders in one app.
Your Data Privacy Rights (CCPA & Beyond)
California residents and others may have rights to access, delete, or limit sale or sharing of personal data under state privacy laws. Toms describes collection and marketing use in its privacy policy. Use the Email option on this page or their published privacy contacts for rights requests; this page focuses on stopping promotional mail and marketing email.
Frequently asked questions
How long until the mail stops?
Most senders need several weeks to update lists. Allow **8 to 12 weeks** after your request before you judge whether Toms marketing mail has stopped.
How do I stop mail for a previous resident?
Opt out using the name and address printed on the mailer. If you use **PaperKarma**, photograph the label so the request matches what the post office delivers.
Will the mail stop if I move?
Moving alone does not remove you from marketing lists. Submit a fresh opt-out with your new address if mail follows you, or opt out before you forward mail.
Stop junk mail from Toms and everyone else.
Download the PaperKarma app free. Snap photos of unwanted mail: Toms, catalogs, credit offers, charities, and more. We contact senders for you.
