Opt-out directory
How to stop mail from Quicken Loans
Opt-out contact information
Contact Quicken Loans directly using any option below. These are Quicken Loans's own opt-out channels.
Phone
+1-800-251-9080A quick human check keeps this address away from spam bots.
They have your address.
Keep your email to yourself.
Let PaperKarma send the opt-out via private relay instead.
Free · No card needed
Allow 8–12 weeks
Print runs are scheduled in advance. Mail already printed may still arrive after you opt out.
Your options
Both paths work. Pick what fits your situation.
Private Relay
The mailer sees your email.
Your email stays private.
We send from a private opt-out address. Never yours.
Write and send the email, call, or use their website.
Enter the address you want removed. We send the opt-out request.
Find their contact details and repeat.
Free to do yourself.
Use the DIY instructions
Free. No card needed.
Current opt-out methods for Quicken Loans mail
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OptOutPrescreen
Go to OptOutPrescreen. This is the official Consumer Credit Reporting Industry site for opting out of firm offers of credit or insurance, including prescreened mortgage and refi solicitations that use your credit file. Complete the online request for a five-year or permanent opt-out.
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Email
Use the Email option on this page. Ask Quicken Loans to remove your name and mailing address from branded mortgage marketing mail that is not handled through the prescreen bureau path. Include the address as it appears on the mailer.
If sending your opt-out request by email, use this helpful template for Quicken Loans:
Hello, I'm writing to request that Quicken Loans permanently remove my address from all direct mail lists, including your internal house list and any rented or third-party lists used to source your mailings. The name and address to remove as they appear on a recently delivered unwanted mailer: [NAME] [ADDRESS] [CITY ST ZIP] A few notes for your direct mail team: • I have never subscribed to marketing communications from Quicken Loans. • Since I haven't opted in with you directly, the source is most likely a rented or co-op list. Please also flag this address with your list partners so it's suppressed at the source. Please confirm in writing once the suppression is complete. I've attached an image of the mailer for reference. Thank you, [NAME]
Replace the bracketed fields ([NAME], [ADDRESS], [CITY ST ZIP]) before sending. Attach a photo of the mailer if you have one, and keep the reply for your records.
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PaperKarma app
Photograph the Quicken Loans mailer in the app and submit the opt-out. Once you opt out of this sender, you can opt out of 100,000+ other mailers in the same app.
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Phone
Call +1-800-251-9080. Ask to leave Quicken Loans marketing mail lists. Have your mailing address ready. A phone request can take 5 to 10 minutes or longer, depending on the phone tree, hold time, and whether they offer a callback.
What to Expect After Opting Out
Allow 8 to 12 weeks for mortgage promos and refi mail to taper off. Prescreened credit and insurance offers also opt out through OptOutPrescreen, the federal bureau opt-out. That path is not the same as Quicken Loans’ own marketing list.
Active loan servicing, closing documents, and account mail tied to a mortgage you hold may still arrive after a marketing opt-out.
Why Do You Receive Quicken Loans Mail?
Quicken Loans is the consumer-facing brand operated by LMB Mortgage Services, Inc., a Detroit-based mortgage marketer tied to the broader Rocket family of home-loan products. The brand built national recognition through Super Bowl ads and aggressive refi campaigns before expanding into Rocket Mortgage.
You get this mail after you checked rates, started an application, or matched a prescreened credit offer file. Firm offers of credit and insurance also flow through the industry OptOutPrescreen process, which is separate from Quicken’s house marketing file.
How to Prevent General Junk Mail Proactively
DMAchoice — DMAchoice is the Association of National Advertisers’ mail preference service. An $8 registration asks participating national companies to suppress your address from prospect promotional mail.
NOTE: DMAchoice will not stop mail from Quicken Loans as it is not an active member of the ANA.
OptOutPrescreen — OptOutPrescreen is the official Consumer Credit Reporting Industry site. It lets you opt out of firm offers of credit and insurance for five years or permanently.
PaperKarma — For local mailers, mortgage promos, and senders DMAchoice does not cover, the PaperKarma app contacts opt-out departments from a photo of the mailer label.
Your Data Privacy Rights (CCPA & Beyond)
Quicken Loans publishes privacy information on quickenloans.com for U.S. consumers, including interest-based advertising choices that do not replace a prescreen or direct-mail opt-out. Use the Email option on this page for branded marketing mail removal; privacy rights requests may use separate web flows.
Frequently asked questions
How long until the mail stops?
Allow 8 to 12 weeks. Mail already printed or queued may still arrive after you opt out. Prescreened firm offers may take a separate bureau cycle after OptOutPrescreen.
How do I stop mail for a previous resident?
Use OptOutPrescreen if the mail is a prescreened credit offer, or use the **Email** option on this page, call +1-800-251-9080, or use PaperKarma on mail that still arrives at your address.
Will the mail stop if I move?
Not automatically. Submit a fresh OptOutPrescreen request, email, or phone opt-out with your new address, or use PaperKarma on mail that arrives at the new location.
Stop junk mail from Quicken Loans and everyone else.
Download the PaperKarma app free. Snap photos of unwanted mail: Quicken Loans, catalogs, credit offers, charities, and more. We contact senders for you.
PaperKarma sends from a private opt-out address. We’ll only email you about your request. Unsubscribe anytime.
Step 1 of 3 · Quicken Loans
Whose name is on the mail?
Match the details printed on the piece.
Step 2 of 3 · Preview
Here’s what we’ll send.
From PaperKarma <opt-out-******@***.paperkarma.com>
Your opt-out is ready to send.
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Your first request still goes out.