How to stop mail from The Indianapolis Star

Opt-out contact information

Contact The Indianapolis Star directly using any option below. These are The Indianapolis Star's own opt-out channels.

Suggest a correction

Current opt-out methods for The Indianapolis Star mail

1. 1

   Email request

   — Use the Email option on this page to ask Gannett / IndyStar to stop promotional and subscription marketing mail to your address. Include the name and address on the mailer.

   If sending your opt-out request by email, use this helpful template for The Indianapolis Star:

   Hello,
   
   I'm writing to request that The Indianapolis Star permanently remove my address from all direct mail lists, including lists you keep and any rented or third-party lists used to source your mailings.
   
   The name and address to remove as they appear on a recently delivered unwanted mailer:
   
   [NAME]
   [ADDRESS]
   [CITY ST ZIP]
   
   A few notes for your direct mail team:
   
   • I have never subscribed to marketing communications from The Indianapolis Star.
   • Since I haven't opted in with you directly, the source is most likely a rented or co-op list. Please also flag this address with your list partners so it's suppressed at the source.
   
   Please confirm in writing once the suppression is complete. I've attached an image of the mailer for reference.
   
   Thank you,
   [NAME]

   Copy email template

   Replace the bracketed fields ([NAME], [ADDRESS], [CITY ST ZIP]) before sending. Attach a photo of the mailer if you have one, and keep the reply for your records.

2. 2

   PaperKarma app

   — Photograph the mailer in the PaperKarma app. Once you opt out of this sender, you can opt out of 100,000+ other mailers in the same app.

3. 3

   Phone

   — Call +1-888-357-7827. Ask subscriber or customer service to remove your household from print marketing and renewal solicitations not tied to an active paid subscription you want to keep. A phone request can take 5 to 10 minutes or longer, depending on the phone tree, hold time, and whether they offer a callback.