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Opt-out directory

How to stop mail from Kohler

Verified listing Our team confirmed this mailer's opt-out contact info and instructions. Unverified listings may be incomplete. Real estate & home services
Kohler

Opt-out contact information

Contact Kohler directly using any option below. These are Kohler's own opt-out channels.

Online

kohler.com/en/support/contact

Opens Kohler's site, not PaperKarma

Website

us.kohler.com

Opens Kohler's website, not PaperKarma

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Allow 8–12 weeks

Print runs are scheduled in advance. Mail already printed may still arrive after you opt out.

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Current opt-out methods for Kohler mail

  1. Email

    Use the Email option on this page. Ask Kohler to remove your name and mailing address from catalog and promotional mail for Kohler Co. products. Include the address as it appears on the mailer.

    If sending your opt-out request by email, use this helpful template for Kohler:

    Hello,
    
    I'm writing to request that Kohler permanently remove my address from all direct mail lists, including lists you keep and any rented or third-party lists used to source your mailings.
    
    The name and address to remove as they appear on a recently delivered unwanted mailer:
    
    [NAME]
    [ADDRESS]
    [CITY ST ZIP]
    
    A few notes for your direct mail team:
    
    • I have never subscribed to marketing communications from Kohler.
    • This address is registered with the National Do Not Mail list (DMAchoice), so standard list hygiene should already be suppressing it.
    • Since I haven't opted in with you directly, the source is most likely a rented or co-op list. Please also flag this address with your list partners so it's suppressed at the source.
    
    Please confirm in writing once the suppression is complete. I've attached an image of the mailer for reference.
    
    Thank you,
    [NAME]

    Replace the bracketed fields ([NAME], [ADDRESS], [CITY ST ZIP]) before sending. Attach a photo of the mailer if you have one, and keep the reply for your records.

  2. Contact form

    Go to Kohler's Customer Service contact page. Complete the form and ask to be removed from direct-mail promotions. Include your full mailing address in the message fields the form provides.

  3. PaperKarma app

    Photograph the Kohler mailer in the app and submit the opt-out. Once you opt out of this sender, you can opt out of 100,000+ other mailers in the same app.

  4. Phone

    Call +1-800-456-4537. Ask to leave Kohler marketing mail lists. Have your mailing address ready. A phone request can take 5 to 10 minutes or longer, depending on the phone tree, hold time, and whether they offer a callback.

What to Expect After Opting Out

Allow 8 to 12 weeks for kitchen-and-bath catalogs and promos to taper off. Kohler may still send warranty registration, service, and order-related mail tied to products you own.

Requesting a new catalog or registering a fixture can add you back to marketing lists. Sister brands such as STERLING or Ann Sacks may use separate files even when the mail says Kohler.

Why Do You Receive Kohler Mail?

Kohler Co. is a global kitchen-and-bath manufacturer known for fixtures, faucets, and showroom-driven design. The company also owns premium lines including Ann Sacks tile and Kallista fittings, so the mail program often targets homeowners mid-remodel or trade-adjacent shoppers.

You get this mail after you registered a product, visited a showroom, requested literature, or matched a home-improvement prospect file. Kohler participates in industry mail programs as an ANA member, but a direct opt-out still matters for this brand’s house file.

How to Prevent General Junk Mail Proactively

DMAchoice — DMAchoice is the Association of National Advertisers’ mail preference service. Kohler Co. is an ANA participant, so a DMAchoice registration can suppress some participating national mail alongside a direct Kohler opt-out.

OptOutPrescreen — OptOutPrescreen is the official Consumer Credit Reporting Industry site. It lets you opt out of firm offers of credit and insurance for five years or permanently.

NOTE: OptOutPrescreen will not opt you out of Kohler mail. It only covers prescreened credit card and insurance offers.

PaperKarma — For local mailers, remodel promos, and senders DMAchoice does not cover, the PaperKarma app contacts opt-out departments from a photo of the mailer label.

Your Data Privacy Rights (CCPA & Beyond)

Kohler publishes privacy information on kohler.com for U.S. consumers. Privacy rights requests may use published web forms and phone lines separate from this catalog opt-out. Use the Email option on this page for marketing list removal; do not assume one request deletes warranty or account records.

Frequently asked questions

How long until the mail stops?

Allow 8 to 12 weeks. Mail already printed or queued may still arrive after you opt out.

How do I stop mail for a previous resident?

Use the **Email** option on this page, the contact form, or call +1-800-456-4537 with the previous resident's name and your address, or use PaperKarma on mail that still arrives there.

Will the mail stop if I move?

Not automatically. Submit a fresh email, form, or phone opt-out with your new address, or use PaperKarma on mail that arrives at the new location.

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