Opt-out directory
How to stop mail from SuddenLink by Altice
Opt-out contact information
Contact SuddenLink by Altice directly using any option below. These are SuddenLink by Altice's own opt-out channels.
Phone
+1-888-822-5151A quick human check keeps this address away from spam bots.
They have your address.
Keep your email to yourself.
Let PaperKarma send the opt-out via private relay instead.
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Allow 8–12 weeks
Print runs are scheduled in advance. Mail already printed may still arrive after you opt out.
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Your options
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Private Relay
The mailer sees your email.
Your email stays private.
We send from a private opt-out address. Never yours.
Write and send the email, call, or use their website.
Enter the address you want removed. We send the opt-out request.
Find their contact details and repeat.
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Use the DIY instructions
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Current opt-out methods for SuddenLink by Altice mail
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Email
Use the Email option on this page. Ask to be placed on Do Not Mail and Do Not Call lists for Suddenlink and Optimum marketing. Include the service address on the mailer.
If sending your opt-out request by email, use this helpful template for SuddenLink by Altice:
Hello, I'm writing to request that SuddenLink by Altice permanently remove my address from all direct mail lists, including your internal house list and any rented or third-party lists used to source your mailings. The name and address to remove as they appear on a recently delivered unwanted mailer: [NAME] [ADDRESS] [CITY ST ZIP] A few notes for your direct mail team: • I have never subscribed to marketing communications from SuddenLink by Altice. • Since I haven't opted in with you directly, the source is most likely a rented or co-op list. Please also flag this address with your list partners so it's suppressed at the source. Please confirm in writing once the suppression is complete. I've attached an image of the mailer for reference. Thank you, [NAME]
Replace the bracketed fields ([NAME], [ADDRESS], [CITY ST ZIP]) before sending. Attach a photo of the mailer if you have one, and keep the reply for your records.
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PaperKarma app
Photograph the Suddenlink or Optimum promotional mailer in the app and submit the opt-out. Once you opt out of this sender, you can opt out of 100,000+ other mailers in the same app.
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Phone
Call +1-888-822-5151. Ask to be added to Do Not Mail and Do Not Call lists for marketing from Suddenlink and Optimum. Have your service address ready. A phone request can take 5 to 10 minutes or longer, depending on hold time and whether they offer a callback.
What to Expect After Opting Out
Allow 8 to 12 weeks before broadband and TV promos slow down. Optimum may still send bills, service notices, and account mail tied to an active subscription.
A new service order or a fresh marketing signup can put you back on promotional lists.
Why Do You Receive SuddenLink by Altice Mail?
Suddenlink was a cable and broadband brand in Altice USA’s footprint. Traffic from suddenlink.com now routes to Optimum, the successor brand in many markets. Parent company Altice USA handles U.S. privacy and Do Not Mail requests under the Optimum Customer Privacy Policy.
You get this mail after you were a Suddenlink or Optimum prospect, requested service information, or matched a telecom marketing file. Rebranding means the envelope may still say Suddenlink while the opt-out path runs through Optimum.
How to Prevent General Junk Mail Proactively
DMAchoice — DMAchoice is the Association of National Advertisers’ mail preference service. An $8 registration asks participating national companies to suppress your address from prospect promotional mail.
NOTE: DMAchoice will not stop mail from SuddenLink by Altice as it is not an active member of the ANA.
OptOutPrescreen — OptOutPrescreen is the official Consumer Credit Reporting Industry site. It lets you opt out of firm offers of credit and insurance for five years or permanently.
NOTE: OptOutPrescreen will not opt you out of SuddenLink by Altice mail. It only covers prescreened credit card and insurance offers.
PaperKarma — For local mailers, telecom promos, and senders DMAchoice does not cover, the PaperKarma app contacts opt-out departments from a photo of the mailer label.
Your Data Privacy Rights (CCPA & Beyond)
Optimum publishes customer privacy terms at optimum.com for U.S. subscribers. Marketing list removal is separate from limiting sale or share of personal information under state privacy laws. Use the Email option on this page for Do Not Mail requests tied to this mailer.
Frequently asked questions
How long until the mail stops?
Allow 8 to 12 weeks. Mail already printed or queued may still arrive after you opt out.
How do I stop mail for a previous resident?
Use the **Email** option on this page, call +1-888-822-5151 with the previous resident's name and your address, or use PaperKarma on mail that still arrives there.
Will the mail stop if I move?
Not automatically. Submit a fresh email or phone opt-out with your new address, or use PaperKarma on mail that arrives at the new location.
Stop junk mail from SuddenLink by Altice and everyone else.
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Step 1 of 3 · SuddenLink by Altice
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